At Cristall Opticians, we’re here to make your eyewear experience easy, enjoyable, and personalized. We take pride in offering very personalized service to ensure every visit meets your unique needs. Here are some of the questions we’re asked most often and how we can help.
How do I get my glasses and/or contact lenses?
You can visit a Cristall Opticians location, and our team will be happy to help you choose what’s right for you.
How do I get more contact lenses?
Running low? Simply call, email, or stop by our location and we’ll take care of your reorder right away.
Can I use vision insurance?
Yes! Cristall Opticians accepts most vision insurance plans. We’ll gladly help you check your coverage and make the process simple.
Do you accept ODSP?
Yes, we do. Just bring your ODSP requisition form or we can assist you in getting one. You can bring your current prescription, or we can provide a comprehensive eye exam right here in store.
Can you put lenses in frames I bought elsewhere?
Of course! Our skilled technicians can fit lenses into frames purchased from another retailer, ensuring a perfect fit and finish.
Do you offer mobile services?
Yes, we do. Cristall Opticians provides mobile services for clients who prefer appointments at home or another convenient location. Contact us to arrange a personalized visit.
How long does it take to get my glasses?
Timing depends on your prescription and lens type, but most orders are ready within just a few business days. We’ll always keep you updated.
How do I get my glasses repaired?
Bring your glasses to any Cristall Opticians location for adjustments or repairs. If you ever have an issue with a purchase, please let us know. We’re committed to making it right.
We’re always happy to help you see and look your best.